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Privacy Policy

Mnema · Last updated 4 August 2026

Mnema is a journaling app. You talk with an AI companion about your day, and it writes an awareness diary for you. This page explains exactly what data leaves your phone, where it goes, and how to get rid of it.

What stays on your phone

Your diary entries and your personal profile are stored on your iPhone. We keep no copy of them on our servers.

If you are signed in to iCloud, they also sync to your own iCloud private database, so your entries survive a new phone. That storage belongs to your Apple ID — we have no access to it and cannot read it. You can turn this sync off in iOS Settings → Apple ID → iCloud.

What happens during a check-in

To reply to you and to write your diary, your conversation is sent to our server and on to OpenAI. There is no way around this — that is where the AI runs.

We hold that conversation in temporary storage for up to two hours, so you can leave and pick the session back up. After that it is deleted automatically. The finished diary is sent back to your phone; we do not store it.

What we store on our servers

DataWhyWhen
Email address, first and last name To identify your account Provided by Apple or Google when you sign in
Memory summaries (one or two sentences per check-in) and their numeric embeddings So the companion can recall what you told it months ago and notice recurring patterns Only if you turn on long-term memory. You are asked when you first set up the app, and can change it any time
Usage counters (free trial date, voice seconds used, invite code) To apply the free trial and subscription limits Always
The identifier of your cloned voice To play the companion back in the voice you created Only if you use voice cloning

Sign in with Apple and Hide My Email. If you choose to hide your email, Apple gives us a relay address instead of your real one. We treat it as a normal email address and never receive your actual one.

Companies that process your data

CompanyWhat they receivePurpose
OpenAIYour check-in conversation text and voice audioTo generate the companion's replies and write your diary
ElevenLabsVoice recordings, only if you create a cloned voice. They store a voice model built from themTo speak in the voice you chose
MongoDB AtlasThe server data listed aboveDatabase hosting
Fly.ioThe server data listed aboveApplication hosting
AppleSign in with Apple; and your diary entries, held in your own iCloudSign-in and sync between your devices
GoogleSign in with Google, if you choose itSign-in

We do not sell your data. We do not share it with advertisers. We do not use it to train any model of our own.

Your controls

Please delete your account from inside the app. That is the only route that can also clear the copies held in your own iCloud — deleting the app alone leaves them there, and they will come back if you reinstall.

How long we keep things

Server data is kept until you delete it. When you delete your account we remove your records from our database and clear any in-progress conversation from temporary storage straight away. We do not retain deleted accounts.

Children

Mnema is not intended for children under 13, and we do not knowingly collect data from them.

Not a medical service

Mnema is a journaling companion, not therapy and not a medical device. It does not diagnose or treat any condition. If you are in crisis, please contact your local emergency services.

Changes

If this policy changes in a way that affects what we collect, we will update the date at the top and tell you in the app before the change takes effect.

Contact

Questions or requests about your data: sujingxian758@gmail.com